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DIRECT SUPPORT RESOURCES INC
DBA: Dsr
Kapolei, HI
CarrierChk vetting signal
Review recommended
Elevated Driver Out-of-Service Rate
This carrier's drivers were put out of service on 7.4% of 27 driver inspections in the last 24 months — higher than 80% of carriers with a comparable number of driver inspections (national average 5.5%). This is a CarrierChk calculation from FMCSA inspection records, not an FMCSA rating.
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FMCSA status: Active & Authorized · DOT 551369 · MC 588145
Satisfactory
Active 13 yrs, 8 mo
Broker Vetting Summary
Key signals from current FMCSA records
Authority
Active
MC-588145 · Common carrier
Insurance
On File
Island Insurance Company Ltd
Safety
Satisfactory
25.0% OOS · 51 inspections on record
Flags · 1
Elevated Driver Out-of-Service Rate
This carrier's drivers were put out of service on 7.4% of 27 driver inspections in the last 24 months — higher than 80% of carriers with a comparable number of driver inspections (national average 5.5%). This is a CarrierChk calculation from FMCSA inspection records, not an FMCSA rating.
Vetting notes
- Operating authority active for 13 yrs, 8 mo
- Insurance on file: $1,000,000
- FMCSA safety rating: Satisfactory
- Driver out-of-service rate 7.4% — above the 5.5% national average
- Vehicle out-of-service rate 23.8% — above the 20.7% national average
- 51 FMCSA inspections on record
Authority & Compliance
Authority, insurance and required filings
Operating Authority
MC588145
Common Carrier
Insurance on File
ISLAND INSURANCE COMPANY LTD
BI&PD · $1,000,000 · Policy TTP8201584-14
AGCS MARINE INSURANCE COMPANY
Cargo · $0 · Policy MXI93046598
Required Filings
Liability (BIPD)
$1,000,000
Cargo
On file
Company Information
Registration, contact and cargo details
FMCSA Registration
DOT Number
551369
MC Number
MC-588145
Safety Rating
Satisfactory
Entity Type
Corporation
Operation Classification
Authorized for hire
MCS-150 Filed
July 26, 2024
FMCSA Registration
February 23, 1994
Authority Granted
February 27, 2013
Annual Mileage
300,500 mi (2022)
Contact Information
Address
91 240 Kalaeloa Boulevard, Kapolei, HI 96707-1820
Phone
Email
Website
Owner / Officer
Ryan Takaki
Officer 2
Erin Jefferson
Cargo Types
General FreightHousehold GoodsMetal/Sheet SteelLogs/Poles/BeamsBuilding MaterialsMachinery/Large ObjectsIntermodalDry BulkBeveragesPaper ProductsConstruction MaterialsChemicalsOther Cargo
Safety Snapshot
Out-of-service rates, violations and crashes
Safety & Inspection Summary
Total Inspections
51
Driver Inspections
46
Vehicle Inspections
36
Out-of-Service Violations
11
Violations by Category
Vehicle Maintenance54
Unsafe Driving0
Hours of Service0
OOS Rates vs. National Average
Driver OOS Rate7.4% · national avg 5.5%
⚠ Above national average (1.9pp higher)
Vehicle OOS Rate23.8% · national avg 20.7%
⚠ Above national average (3.1pp higher)
25.0% of 28 inspections in the last 24 months put a driver or vehicle out of service —
73rd percentile among carriers with 25–99 inspections (lower is better).
CarrierChk calculation from FMCSA roadside inspection records, not an FMCSA score.
Inspection Trend by Year
2026
2025
2024
Violation Rate by Category
Share of roadside inspections in FMCSA's rolling 24-month window that found a violation in each category. The individual violations are listed under each inspection in Inspection Details below. None of this is the basis of the safety rating, which comes from an on-site compliance review.
Vehicle Maintenance
11 of 22 inspections
Unsafe Driving
0 of 30 inspections
Hours of Service
0 of 30 inspections
Driver Fitness
2 of 30 inspections
Controlled Substances
0 of 30 inspections
Crash History (1)
Crashes reported to FMCSA in the last 24 months. A crash appearing here is a reported event, not a finding of fault.
1
Crashes
0
Fatalities
0
Injuries
1
Tow-aways
| Date | State | Fatal | Injured | Tow | Conditions |
|---|---|---|---|---|---|
| November 26, 2025 | HI | — | — | Yes | No Adverse Conditions · Daylight · Dry |
Fleet & Operating Areas
Observed roadside activity and equipment
Where This Carrier Operates
States where this carrier's roadside inspections were recorded
FewerMore
HI44
Fleet & Equipment (44)
Vehicles identified in this carrier's inspection history. Year, make, model and equipment type are decoded from the VIN.
Power units
~20
of 17 reported to FMCSA
Trailers
~24
seen at inspection
Equipment types observed
Tractor
11
Container Chassis
10
Intermodal Chassis
10
Chassis / Incomplete
7
Truck
2
Units on record
| Vehicle | Type | VIN | Inspections | With OOS |
|---|---|---|---|---|
| 2024 Freightliner Cascadia | Tractor · Class 8 | 3AKJHLDVXRSUU2071 | 6 | — |
| 2024 Freightliner Cascadia | Tractor · Class 8 | 3AKJHLDV1RSUU2072 | 4 | 2 |
| 2024 Freightliner Cascadia | Tractor · Class 8 | 3AKJHLDV5RSUU2074 | 3 | 1 |
| 2023 International LT62F | Tractor · Class 8 | 3HSDZTZR0PN225778 | 3 | 2 |
| 2018 Isuzu NQR | Chassis / Incomplete · Class 5 | JALE5W164J7900310 | 3 | — |
| 2020 Chevrolet 5500HD | Chassis / Incomplete · Class 5 | JALEEW163L7900558 | 3 | — |
| 2024 Freightliner Cascadia | Tractor · Class 8 | 3AKJHLDV3RSUU2073 | 2 | — |
| 2024 Freightliner Cascadia | Tractor · Class 8 | 3AKJHLDV8RSUU2070 | 2 | 1 |
| 2024 Freightliner Cascadia | Tractor · Class 8 | 3AKNHLDR1RSUG6744 | 2 | 1 |
| 2016 International LF687 | Tractor · Class 8 | 3HSDJAPRXGN293522 | 2 | 2 |
Show all 44 units
| Vehicle | Type | VIN | Inspections | With OOS |
|---|---|---|---|---|
| 2020 Chevrolet 5500HD | Chassis / Incomplete · Class 5 | JALEEW165L7900531 | 2 | — |
| Bertolini | Intermodal Chassis | 10Y2C4523HL005906 | 1 | — |
| Budger Mfg | Intermodal Chassis | 155937L | 1 | 1 |
| Unknown | Intermodal Chassis | 1HZG27201J1010264 | 1 | — |
| Shoal | Intermodal Chassis | 1HZG27209J1009900 | 1 | — |
| Loadcraft | Intermodal Chassis | 1LDD24208CB820299 | 1 | — |
| 2022 Freightliner Cascadia | Tractor · Class 8 | 3AKJHLDV7NSNB9226 | 1 | — |
| 2024 Freightliner Cascadia | Tractor · Class 8 | 3AKJHLDVXRSVM9573 | 1 | — |
| 2025 Freightliner M2 | Truck · Class 7 | 3ALACXFC8SDVF1485 | 1 | — |
| 2005 Hyundai Translead Trailers | Container Chassis · 41 ft | 3H3C412S05T230141 | 1 | 1 |
| 1997 Hyundai Translead Trailers | Container Chassis · 41 ft | 3H3C412S7VT009779 | 1 | — |
| 1998 Hyundai Translead Trailers | Container Chassis · 45 ft | 3H3C452S2WT005521 | 1 | — |
| 1998 Hyundai Translead Trailers | Container Chassis · 45 ft | 3H3C452S4WT005682 | 1 | — |
| 1998 Hyundai Translead Trailers | Container Chassis · 45 ft | 3H3C452S7WT005627 | 1 | 1 |
| 2001 Hyundai Translead Trailers | Container Chassis · 46 ft | 3H3C462S31T076452 | 1 | — |
| 2024 International RH613 | Tractor · Class 8 | 3HSDWTZR1RN100882 | 1 | — |
| Mech Handl | — | 3M2CS20235S000011 | 1 | — |
| Unknown | Intermodal Chassis | 74661419 | 1 | 1 |
| Bertolini | Intermodal Chassis | B24986 | 1 | — |
| Bertolini | — | B31542 | 1 | 1 |
| Beri | Intermodal Chassis | B41776 | 1 | 1 |
| Load-eaz T | Intermodal Chassis | CB770963 | 1 | 1 |
| Bushog/loa | Intermodal Chassis | CB792850 | 1 | — |
| 2005 Isuzu NPR/NPR-HD | Truck · Class 4 | JALC4B16957007364 | 1 | 1 |
| 2020 Chevrolet 4500HD | Chassis / Incomplete · Class 4 | JALCDW166L7009660 | 1 | — |
| 2018 Isuzu NQR | Chassis / Incomplete · Class 5 | JALE5W168J7900309 | 1 | — |
| 2024 Chevrolet 5500HD | Chassis / Incomplete · Class 5 | JALEEW162R7901466 | 1 | — |
| 2020 Chevrolet 5500HD | Chassis / Incomplete · Class 5 | JALEEW167L7900871 | 1 | — |
| 2015 Cimc Vehicles Group Co | Container Chassis · 41 ft | LJRC41260F1007146 | 1 | — |
| 2017 Cimc Vehicles Group Co | Container Chassis · 41 ft | LJRC41263H1000517 | 1 | — |
| 2005 Cimc Vehicles Group Co | Container Chassis · 41 ft | LJRC4126451021176 | 1 | — |
| 2005 Cimc Vehicles Group Co | Container Chassis · 41 ft | LJRC4126951021366 | 1 | 1 |
| Unknown | — | LV1GV45295S105222 | 1 | 1 |
| Strick Com | — | P622398 | 1 | — |
A vehicle appearing here was recorded in an inspection — it is not proof the carrier still operates it today.
Inspection Details
Each roadside inspection with its violations
Inspection Records (51)
| Date | Report # | Location | Level | Viol | OOS | Shipper | Unit Type | Make | VIN | License |
|---|---|---|---|---|---|---|---|---|---|---|
| October 6, 2026 | BP16003746 | WAIANAE HI | I | 1 | — | MEDLINE INDUSTRIES | Straight Truck |
ISUZU |
JALE5W164J7900310 |
HI T27379 |
| 392.2-SLLSR | State/Local Laws - State registration/tag violation | |||||||||
| August 26, 2026 | CT31001172 | HONOLULU HI | I | 3 | — | — | Truck Tractor Intermodal Chassis |
INTERNATIONAL CIMC VEHICLES GROUP CO |
3HSDZTZR0PN225778 LJRC41263H1000517 |
HI T29436 HI TR975E |
| 393.9A-LSML | Lighting - Side marker lamp(s) inoperative | Clearance Identification Lamps/Other | ||||||||
| 393.25A-L | Lighting - Lamps (other than headlamps), not securely mounted | Lighting | ||||||||
| 393.55E-B | Air Brake - ABS malfunction lamp defective on trailers manufactured on or after March 1, 1998 | Brakes All Others | ||||||||
| August 13, 2026 | CU42000989 | KAPOLEI HI | III | 1 | — | — | Straight Truck |
CHEVROLET |
JALEEW165L7900531 |
HI T28083 |
| 392.2-SLLSR | State/Local Laws - State registration/tag violation | |||||||||
| August 5, 2026 | CP19001492 | HONOLULU HI | I | 1 | — | CONSIGNEE: FLEENOR PAPER COMPANY | Truck Tractor Intermodal Chassis |
FREIGHTLINER SHOAL |
3AKJHLDV5RSUU2074 1HZG27209J1009900 |
HI T30041 CA 4HN9916 |
| 392.2-SLLSR | State/Local Laws - State registration/tag violation | |||||||||
| July 1, 2026 | BP16003638 | HONOLULU HI | I | 1 | — | PASHA | Truck Tractor Intermodal Chassis |
FREIGHTLINER LOADCRAFT |
3AKJHLDVXRSUU2071 1LDD24208CB820299 |
HI T30040 HI TR905F |
| 393.45D-B | Air Brake - Audible air leak at a proper connection | Brakes All Others | ||||||||
| May 18, 2026 | CT31001096 | KAPOLEI HI | I | — | — | — | Straight Truck |
FREIGHTLINER |
3ALACXFC8SDVF1485 |
HI T30706 |
| May 13, 2026 | CS27001231 | HONOLULU HI | I | 4 | 1 | MLE205 | Truck Tractor Intermodal Chassis |
INTERNATIONAL BERI |
3HSDZTZR0PN225778 B41776 |
HI T29436 HI 6166TR |
| 393.9A-LSLIWR | OOSLighting - Stop lamps - Both inoperative when required to be on | Lighting | ||||||||
| 392.7B-D | Driver - Failed to conduct pre-trip inspection of intermodal equipment | Inspection Reports | ||||||||
| 393.9A-LSML | Lighting - Side marker lamp(s) inoperative | Clearance Identification Lamps/Other | ||||||||
| 393.45D-B | Air Brake - Audible air leak at a proper connection | Brakes All Others | ||||||||
| May 5, 2026 | BY39003034 | HONOLULU HI | III | 1 | — | CONSIGNEE: FERGUSON ENTERPRISES #3014 | Truck Tractor Intermodal Chassis |
FREIGHTLINER UNKNOWN |
3AKJHLDV7NSNB9226 1HZG27201J1010264 |
HI T28452 HI TR908C |
| 390.21TE2IV-D | Driver - Operate a rented CMV without rental agreement on-board vehicle | |||||||||
| April 22, 2026 | CP19001394 | HONOLULU HI | I | 1 | — | WHI372 | Truck Tractor Intermodal Chassis |
FREIGHTLINER BERTOLINI |
3AKJHLDV1RSUU2072 B24986 |
HI T30012 HI TR019F |
| 393.47E | Brake Out of Adjustment - Roto, Clamp (Short & Long), DD-3, or Bolt | Brakes Out of Adjustment | ||||||||
| February 17, 2026 | CP19001346 | HONOLULU HI | I | 2 | 1 | T.H.I GROUP VIETNAM CO., LTD. | Truck Tractor Intermodal Chassis |
INTERNATIONAL BUDGER MFG |
3HSDZTZR0PN225778 155937L |
HI T29436 HI TR109F |
| 393.126B-CIM | OOSIntermodal Containers - Improper securement of intermodal containers transported on container chassis vehicle(s) | Securement Device | ||||||||
| 393.45D-B | Air Brake - Audible air leak at a proper connection | Brakes All Others | ||||||||
Shippers Seen at Inspections
Shipper names recorded by roadside inspectors over roughly the last three years. Only inspected loads appear, so this is a sample of who the carrier hauls for, not a complete customer list. Names are as entered at the roadside; blanks and placeholders such as “N/A” or “same as carrier” are left out.
| Shipper | Inspections | Most recent |
|---|---|---|
| CONSIGNEE: FERGUSON ENTERPRISES #3014 | 2 | May 5, 2026 |
| MEDLINE INDUSTRIES | 1 | October 6, 2026 |
| CONSIGNEE: FLEENOR PAPER COMPANY | 1 | August 5, 2026 |
| PASHA | 1 | July 1, 2026 |
| MLE205 | 1 | May 13, 2026 |
| WHI372 | 1 | April 22, 2026 |
| T.H.I GROUP VIETNAM CO., LTD. | 1 | February 17, 2026 |
| VETCOR PROFESSIONAL PRACTICES LLC | 1 | January 7, 2026 |
| CONSIGNEE: HAWAIIAN OCEAN TRANSPORT INC | 1 | November 25, 2025 |
| CONSIGNEE: SAMS CLUB #6410 | 1 | August 25, 2025 |
| CONSIGNEE: RAMTEK FABRICATION | 1 | April 1, 2025 |
| CONSIGNEE: ISLAND PALM COMMUNITIES LLC | 1 | December 20, 2024 |
5 more shippers named at fewer inspections.
History & Filings
Authority, insurance and process-agent records
Authority History
| Date | Status | Type |
|---|---|---|
| February 27, 2013 | GRANTED | Common Carrier |
| February 1, 2007 | DISMISSED | Common Carrier |
Insurance & Revocation Filings
| Date | Type | Status |
|---|---|---|
| December 15, 2012 | Cargo | On file |
| December 15, 2012 | BI&PD Primary/Excess | On file |
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Data sourced from FMCSA MCMIS via Socrata. Record last updated: November 2, 2026.
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